This book is not just for those with an HR certification or HR in their title, but also for those small businesses that don’t have a separate HR department, like my business. The information is applicable in many aspects of interviewing and communicating with employees.
There were several times that I thought “I wish I had read this before now; makes sense and would have saved me a few headaches”. Its extremely easy to read and has occasional humor that breaks the ice.
I highly recommend this book to all business owners and HR personnel.