Maureen Curran

Absolutely fed up with the returns system at least 8 times this year I have sat in awaiting the courier arranged by next to turn up. When I ring to complain after another no show I get apologies “I’m going to escalate this for you” really sorry!! But yet again I’m still sitting awaiting for the second time within three days and no show awful service. When I’m buying it’s fine! When I’m returning it’s apoalling! Told the woman at next Fatima that I’d be posting this and she just repeated sorry and I’ll escalate this! I’ve been told that eight times by eight different operatives!!