Daily Answers

This review is a classic example of a small error that snowballed into a big deal for the business owner. It’s very challenging to keep your book of business in line if you’re relying on spreadsheets or pen and paper. Mistakes can be made when you don’t have trackable client history and notes attached to every account, like you would in a CRM. However, Trimaine took a lot of time to write the reviewer back and apologize for the mistake, and he did an excellent job.