People are leaving 1 star reviews because the game sucks. Every new installment has strayed further, and further away from the OG - Origins. 2 and Inquisition still had memorable characters, interesting dialogue, and gameplay that didn't suck ass. Veilguard is dull. It is a joke to call this a RPG. The renegade options don't exist. You have to be a "good" person.
And no, I don't "hate it cause it's gay". I've been actively searching out "gay games" since I was a kid and could Google "gayest games of 20XX". Get outta here with that.