purple doll

I keep losing my progress. I get an error reading that I don't have internet. I restart even though I still have an internet connection. In order to play I have to deletei the game and attempt to reload it. If and when it reloads, all my progress is lost. I have had to do this numerous times in the last year! I love this game and this is so annoying! I am beginning to think I just need to forget about Microsoft period and try to find another Mahjong game.