Full of powerful tips with lasting impact, "The NEW Hello" is a book I'd recommend to everyone - whether you work a 9-5, you're starting your own business, or looking for ways to connect in the shifting times. I love how Tracy uses real life examples, allowing the reader to see themselves in dynamic situations and access parts of their professionalism that may have started to slip. It's funny, witty, practical, and a delightful read. Sending to all my friends!