Rebecca Byers

Absolutely horrible. First there is no clear communication. I do not mind a deposit however they cancelled on me 1 hour before my scheduled move. It would not have been too bad if they wanted to reschedule for the next day but they unsympathetically told me that I couldn't get any help moving for a full week causing massive fees from my landlord. The sales manager David would not allow me to speak and continued to talk over me when I repeatedly asked how to make a formal complaint. When I asked for a last initial so that I could properly identify his lack of concer sympathy and general poor customer service he refused stating "no I'm not going to be blasted all over social media" Please do not use these movers they are beyond unprofessional