This game is terrible for many reasons, don't play it. There are no North American matchmaking servers. 90% of the game is going to take place on matchmaking servers and they're all based in the EU. North Americans are not given matchmaking servers except maybe in early levels to trick new players.
The other game Conqueror's Blade: Frontier is just a better version of this game. You can use a VPN to start the install of that one and then play it without a VPN. If you're a North American player, you'll get a better ping to South American servers in Frontier than the EU servers in this game. Everything is in English too!
In fact, in CB: Frontier, the units talk. In this game, the units don't talk. There is no reason why, they just arbitrarily removed this feature. Frontier is always two weeks or more ahead and their company takes better care of their players. There is no third party launcher launching on top of Steam as there is with this game. The framerate is higher and the audio quality is better and less buggy, with all the units being fully voice acted in different languages. I would completely steer clear of this game and MY.GAMES as well.