As a lawyer and marketer interested in legal communication design, Picturing Corporate Practice is a necessary (and highly enjoyable) read.
Although the book clearly explains document mechanics — why contracts include specific terms and how they work — it also brings a unique product approach to legal documents. Jay writes at the intersection of law, user-experience design and communication design — and so encourages his readers to broaden their focus when framing a client's legal problem.
The book sets out principles for how we can practically turn terms into, for example, process diagrams that bolster our clients understanding. Readers finish this book armed with a new way to think about legal problems and writing that squarely places the client at the centre.
Picturing Corporate Practice is written clearly, and the design is a refreshing departure from other legal texts which are characterised by cramped text, jargon and disdain for white space. That I have used this to shape legal communication training sessions for my team in Australia is a testament to the book's cross-jurisdictional application. A must-read for lawyers, communication designers, academics and anyone interested in client-centric legal transformation.