The Hawks family

I honestly was looking for a great game to play, so I downloaded the game, and I absolutely cannot stand it! The graphics are great, commentary is great. The actual game is not worth it! I’ve only played for a couple hours, I’ve forced my self to play to see if i didn’t understand the game. I just can’t play this game. I called PS4 call support for a refund, they will not give me one because I downloaded the game. I feel this is VERY absurd, how do they expect people to like the game! Walmart has a refund policy on disk games! VERY DISAPPOINTED Sony.