If I could afford a new TV, I would've thrown something at mine during this incredibly irritating film, Gyllenhaal's character behaves in a manner no police officer or 911 operator would. He is massively unprofessional and behaves in the most ridiculous way.
The conclusions he arrives at after a minimal amount of information, stretch belief. Also the manner in which he deals with colleagues and family would make them switch off too. How other police departments didn't tell his to get lost beggars belief.
I was so irritated by this movie that I walked out of the room as I couldn't bear to watch any more.