30.09.19 - l had a confirmed ticket, Coming all the way from London, England.
Arrived at the studio at 8.10am....checked out of my hotel room everything.
I got turned away because they overbooked. A girl next to me was told she( she lives in NYC and can return to the studio any time) should wait, when a VIP doesn't turn up then she will be given a seat, see that's discrimination right there! I arrived 2 seconds after her. Wendy's staff told me (with a big smile on her face), that's how all shows here in NYC works, waste of time and money. The staff member didn't actually show any sort of customer care/service. Messed up my last day in NYC. I will stop watching the show with immediate effect.
I am going to watch "The View" which is intellectually more stimulating, for a graduate like me. I am sure the staff there will be more proffessional and understand the value of customer service/care.
For a bit of gossip, l will start watching "The Real", they provide the same info Wendy does but with a bit more class!!