Sarah Lowes

I had subscribed to a 3 month membership. Looks like this is yet another company that relies on people (including targeting PREGNANT women who already struggle with brain function) not reading the fine print of their "auto" memberships. Alas, I am 7mo pregnant, completely unable to exercise and they have taken payment for another 3 months.... for which the entire time I will be unable to use the exercise program. When contacted about this and asking for a refund I was referred to the fine print... of which I of course didn't read... no one does. I tend to count on people being good humans and not scrounging people for unused services. When I first emailed them I got no response. I had to follow up to get a response. Terrible service, terrible company structure. If you had been generally good people and refunded me - or at least OFFERED me a referral to use the service at a later date when I am able, you would have had a customer for life. Instead I will be telling all my pregnant and low impact needing friends to spend their $ elsewhere. Learn to business. Do not recommend.