Eddie Martinez

i bought this game back in June of last year and its been so fun to play i moved about 3 months ago to another state and when i got settled in i tried to reinstall it but the game kept saying my account doesn't exist ive tried reaching out and nobody gets back to me some of my friends say i could of gotten hacked or something and to be honest i just want my money back seems like all they care about are making money i put a stupid amount of hours into this game just for it to be taken away and i cant even get a refund back because they wont respond