I wanted to give the game one star, but I had to give props to the graphics as it really is beautifully made. I owned the PlayStation 4 version of the game.
First off, one of the worst UI in MMO history. The chat box is 1/4 size of your bottom left corner, and it took me 10 minutes to figure out how to disable and hide the chat box. I googled and googled and finally in a subreddit, I realize you can turn it off by going into ring settings, rings menu, and change one of the radical in order to hide the chat. The buttons instruction is also extremely hard to disable and option settings are a joke. Literally one of the worst menu settings. If you press the option settings, there are over 30 menu items plus a load of agreements, license, EULA...Etc that no player would ever read even if that is the last thing left on earth to do. Overall, the menu is horrendous, and I don't understand how after so many years it is still not fixed.
Next it is the game play. As an experienced MMO player, I would assume it is very easy to pick up on how to play the game, but instead, Black Desert proved me wrong again. It was extremely confusing out of the box. If you accept a quest, you have to go into the quest box to accept the quest again or else it won't let you move on. The indicators are great. It shows you where to go, and it shows you direction of where you need to go, but they don't give you instructions on those and just push you right into "action", which involves a load of walking around and spamming "X" button.
Unlike other MMO, there is ZERO tutorial on how to use your class. For the first 30 minutes, I was randomly pressing R1 and R2 because it doesn't tell you to go into the skills or give you a move list and you have to rely on trying things out randomly, or go online to read/view players made videos.
The fighting is quite unit, but it gets bored after a while. Once you reach high 50's or when you leave the noob zones, you can clearly see that this is a PAY TO WIN game. People will progress a lot faster if they have the cash (and honestly, stupid enough to actually buy stuff in the game).
This is one of my worst experience ever on any MMO/console/system. I had to take the second star away as I can't believe I actually wasted the time to type this review to bash on this horribly made game and company.
P.S: it is 2020. Why are characters gender locked and most of the characters are female characters! I understand it gets more horny single men attracted to the game, but again... It is 2020.
I apologize in advance to those who enjoy the female aspect of the game, who enjoys paying to progress, and those who.... Like this game. Above are my personal opinions only.