What an ABSOLUTE joke this organization is!
Their ticketing provider is an absolute fraud! They are a complete mickey mouse outfit and extremely fishy.
To start, ordered tickets for the Miami Grand prix back in December 2021. Tickets confirmed, paid thousands for each. 3 months later I get an email saying that some of my tickets had to be canceled. So, I called in to their +44 number. Girl answers, I ask for an explanation. They give me some kind of excuse. I told her that, I had already promised these tickets out and that my next move would be to contact my lawyer and go after F1 for damages/ losses between what I paid before and what I'd have to pay now to get the same tickets.
A week later, they email me asking for a wire to their bank and they can then give me the tickets back. So I go ahead and do that...... after 3 weeks they finally confirm that wire was received and tickets are good.
Here's the best part! I didn't even know what section, row or seat numbers I was being given until about 5 days prior when they finally delivered the tickets.
Next, I am in Montreal for the grand prix this weekend. Yesterday, I purchased 34 tickets over 3 different orders for this weekends race.
So I promise out all of the tickets to people who are guests, coming into town from all across the world.
Wake up this morning and bam.... there's an email with cancelation of 2 orders! So now I've literally made 5 orders ever with this F1 ticket seller and 3 had been canceled!
Again... I called in and was told that it was an error on the website blah blah blah..... in saying that, I met a fella at a hotel here who told me that this company canceled 100 tickets on him too! Months after he bought them.
The girl I spoke to said that they were trying and will let me know if they can do anything. It's now 7 PM in Monaco and nothing from these people.
I plan on having my lawyer send them a letter seeking damages and losses here.
I don't know but maybe, they are reselling their own tickets?
DO NOT BUY. YOU WILL NOT GET YOUR TICKETS!!