I just opened an account at Pandora in Little Rock Park Plaza Mall and purchased my best friend a gift for her Birthday. I four things and open a new accout. The lady didn't offer me one if those heart things to help get your bracelet off.i made so many compliments on how that wld help save my nails. Just say she lbost my business. PNdora you need to check this out. Iaint got room to tell you the rest..