These are many cogent remarks that tell the pitfalls of this show, so I will keep this short.
I would love to see a season 2 where they GET RID OF Esmeralda. The actress is horrible, and the character God awful. The 1 star is just to get her off the damn show.
This won't ever be The Office, but has potential. The potential hinges on getting rid of Esmeralda, and using humor that is borderline offensive (like in the office).