As someone who works in retail I can relate to this show.
I definitely find a lot of the scenarios hilarious.
There are some episodes that just really irritate me though.
Like the charity for tots that Mateo does that ends up going badly because of some jerk.
I really didn't like that episode. It was really hateful and full of spite that people would do this.
Also, scenarios thaylt they have customers doing (like a child using a potty in the middle of an aisle, or an adult using nail clippers on their toes and then putting them back) have to be real life situations that have happened in stores.
People are weird and inconsiderate in the wild.