Terrible customer service from Allessandro Begni. Lost my plastic charger for my Falcon watch, enquired about a new one to be told itโs โฌ180!!! The watch was only ยฃ400 brand new.
When I told them the price was too high, they sarcastically said are they expected to use a carrier pigeon as shipping is โฌ55 (Royal Mail is ยฃ10โฆ) and then said โNo money no honeyโ insinuating that I am too poor to afford a new charger. Despicable company that I will never buy from again (had two watches from them already).