Rude? No, I think when you see the desperation the bar owners have, the eminent risk they are of losing everything, still they do not seem to understand a rescue is no small thing and resist change. Blaming staff almost all the time. Learning leadership. The research, particularly of the potential clients, is interesting to watch, and could serve well in a business course for business majors.
It is clear that the gentle approach is not going to be effective. Bar Rescue has an effective success rate of 56%! That is amazing. More than half the folks go on to bail out their businesses, keep people employed, and learn how to run a business as competitive as a bar.