The product is definitely what it says it is! The business part of the ordering process is not necessarily ethical but the product does do exactly what it says it does. No one helped me with the ethical dilemma from the company. The product speaks volumes. I lost weight and didn’t crave junk foods because the chicken Bone Broth had all of the vitamins and minerals needed for my body and the weight loss journey. Thank you for sharing and caring about us overweight individuals enough to research this broth in order for people like me to loose weight, feel better, look better, and be a better version of myself! Thank you Dr. Kellyann and all that take part in bringing this product to me. This is the most success that I have had loosing weight in 2 decades!