It's had its problems, for sure. Lots of people don't understand lag. You can tell what the ping is like after 5-10 min of playing on a server. Officials are kind of a waste of time. You might meet someone who doesn't try to kill you, but probably not. Going to the PVE servers doesn't help, people will kill you and get banned, they don't care. You still lose everything. It's a fun game if you have the time & find a server where it's made for noobs.
Overall it's the best adaptation to a survival horror game there is. Whether you play in peace on PVE or all out war with everyone in PVP, this game is as close to the zombie apocalypse as you'll want to get. Play in the dark by yourself & jump at every sound, especially when it's nighttime. Get into the game.